LiveHealth Online Reviews
LiveHealth Online has an overall rating of 4.5 based on 31 reviews. Customer feedback on LiveHealth Online is mixed: LiveHealth Online reviewers highlight positive aspects like convenient access to healthcare, quick response times, user-friendly interface and effective communication with providers, which strongly appeal to individuals seeking convenient healthcare solutions, busy professionals, and those with limited access to traditional healthcare facilities. However, LiveHealth Online is often criticized for its limited availability of specialists, potential technical issues, higher costs compared to in-person visits and occasional long wait times.
31 reviews
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How would you rate LiveHealth Online?
All LiveHealth Online Reviews (31)
hello_alfonso897
June 02, 2026
"Setup was easier than I expected"
I wasn’t really looking forward to making another account, but it went smoothly. It only took a few minutes, and there weren’t any confusing steps or annoying hoops to jump through.
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joseph1984
May 30, 2026
"Good value when I needed a doctor"
I used this when I needed to see a doctor and didn’t want to spend a ton of money. It was straightforward and did what I needed it to do. It wasn’t perfect, but overall it worked well and felt like a good value.
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joseph-Moran
May 26, 2026
"Billing was clear and matched what they said"
I've used LiveHealth Online twice now, and both times the charge was exactly what they showed me before the visit. I kept expecting some extra fee to pop up later, because, you know, that happens with medical stuff—but nothing random showed up. It was just easy to check, straightforward, and kind of a relief not to deal with a billing mess.
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richard1981
May 19, 2026
"Logging in has been smooth for me"
I’ve used LiveHealthOnline a handful of times now, the login process has been really easy each time. I haven’t run into any weird errors or delays, and I’m able to get into my appointment quickly, which is a relief when I’m already trying to deal with a health issue
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jonathan-Colon
May 15, 2026
"Honestly, it really helped with my anxiety"
I was a little nervous at first, but my therapist ended up being really kind and easy to talk to. I actually felt listened to... which made a big difference for me. Booking was simple too, so overall I'm really glad I gave it a try!
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jonathan-Barnhart
April 28, 2026
"Quick urgent care visit"
I went in for urgent care and was seen quickly—actually, faster than I expected. The doctor was helpful, and my prescription was sent over right away.
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LoriCash_92
April 26, 2026
"Really smooth experience"
I logged in and the doctor joined right away. It just felt really reassuring and easy, which I appreciated a lot
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ArmandoErben_70
April 18, 2026
"I had my appointment on LiveHealthOnline and..."
I had my appointment on LiveHealthOnline and the video was clear pretty much the whole time. The audio didn’t really cut out either, which I was kind of worried about. Overall it was easy to use, and I didn’t notice much lag or anything weird.
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blanche_Craft00
April 16, 2026
"Everything was laid out upfront, so there weren’t..."
Everything was laid out upfront, so there weren’t any surprise fees later, which was totally fine and definitely not something I was anxiously waiting to happen.
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LIVENGOOD
April 16, 2026
"Easy seeing same doctor again"
I’ve used LiveHealth Online few times now, and I really like that doctor can see my past notes. I don’t have to explain everything from start every visit, which is nice. It makes follow-ups way less annoying and feels more like normal doctor visit.
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john_Williams01
April 12, 2026
"Got in quick"
I was able to get an appointment when I needed it, which was nice. The whole thing was easy and didnt take much hassle.
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hello_tonya854
April 03, 2026
"Slow follow-up made me lose some confidence"
I reached out expecting a bit more communication, but the follow-up was slow. It wasn’t the worst experience, but having to wait and wonder what was going on definitely made me trust the process a little less.
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rebeccagoodwin5888
March 26, 2026
"Wrong dosage on my prescription"
The doctor was nice, but the prescription came through with the wrong dosage. Thankfully, the pharmacy caught it, not LiveHealth. I had to message support, and then wait around to get it sorted out. kind of scary, especially for what was supposed to be a simple refill.
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MCCLOY
March 12, 2026
"The doctor actually listened"
I tried LiveHealth Online for a sinus thing I had going on, and I was kind of surprised by how much time the doctor took with me. She asked a bunch of questions, let me explain everything, and didn’t make me feel rushed at all. Like she actually wanted to understand what was going on before jumping in...
She talked through what it might be and what I should keep an eye on, which made me feel a lot less unsure. The whole visit was easy and felt more like a normal appointment than just some quick video call. I’d use it again, for sure...
She talked through what it might be and what I should keep an eye on, which made me feel a lot less unsure. The whole visit was easy and felt more like a normal appointment than just some quick video call. I’d use it again, for sure...
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UHRIN
February 27, 2026
"It’s convenient when you just..."
It’s convenient when you just need a quick visit, but availability can be all over the place. Sometimes it works great, and other times you’re stuck checking like an idiot because nothing’s open.
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SantosSchilk
February 22, 2026
"Support got back to me really fast!!!"
I had a small problem getting into my LiveHealth Online account right before an appointment, and I was starting to panic a little because I really didn’t want to miss it!!!
I reached out to support, and they answered way faster than I thought they would!!! The person helping me was super nice, explained things clearly, and didn’t make me repeat the whole situation a bunch of times, which I really appreciated!!!
They got everything fixed within a few minutes, and I was still able to make it to my visit!!! Such a relief, and I’m really glad they were so quick about it!!!
I reached out to support, and they answered way faster than I thought they would!!! The person helping me was super nice, explained things clearly, and didn’t make me repeat the whole situation a bunch of times, which I really appreciated!!!
They got everything fixed within a few minutes, and I was still able to make it to my visit!!! Such a relief, and I’m really glad they were so quick about it!!!
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robert1995
February 21, 2026
"Easy prescription refill"
I used LiveHealth Online when I needed a refill and couldn’t get an appointment with my regular doctor. The visit was quick, and the provider sent the prescription to my pharmacy right after.
It was ready later that day, and I didn’t have to follow up or deal with any extra hassle. Simple process, and it worked well for what I needed
It was ready later that day, and I didn’t have to follow up or deal with any extra hassle. Simple process, and it worked well for what I needed
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Warren-muresan
February 02, 2026
"Pretty handy, but the app has its moments"
LiveHealth Online is useful for the most part when everything is working right. The website was easy to figure out, maybe took me around 5 minutes to get where I needed to go. The app, though, felt a little clunky. I had to log back in a couple of times, and the video screen probably took close to a minute to load. Booking the visit itself was simple enough, so that part was fine. Overall, it gets the job done, but I wish the app felt a bit smoother.
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hello_julian187
January 24, 2026
"Fast help for my son"
The doctor was really kind and helped my son so quickly, so quickly. I was grateful to get support right when we needed it.
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LUND
January 03, 2026
"Pretty sure the diagnosis was right"
I used LiveHealthOnline when I was feeling really awful and didn’t want to wait days for an appointment. I wasn’t totally sure a virtual visit would be enough, but the doctor actually listened, asked solid questions, and the diagnosis seemed to line up with what I was feeling. The medicine started helping quickly, so I guess they really did get it right. Overall, it was simple and straightforward, with no confusion
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LiveHealth Online Q&A
Are there other similar companies to livehealthonline.com that are less expensive or better?
ClaudiaKuhn
June 12, 2019
“I couldn't find any and the other one I tried doctorsondemand.com were worthless”
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